ADDING VALUE TO CLIENT MEETINGS

vtec

From our recent conversations with many of you, we understand that you are currently carrying out more design work, presenting for tenders and engaging in a higher number of online client meetings. There’s a real focus on lining up projects, progressing with designs and winning contracts for when construction can resume. It’s also true that you are probably having to work a bit harder to ensure your designs come across to clients in the intended manner, without being able to discuss them face-to-face.

We wanted to provide a few tips for specifying Vtec products, highlight some of the resources available to help and how we may be able to add value to your client conversations.

1. Consider your application

  • Do you need a solution for wall, ceiling, suspended raft or independent vertical screen?
  • How is your ceiling or wall constructed?
  • What access requirements do you have?
  • Where do you want concealed fixing locations?

Then select from our range of simple and quick-to-install systems. From beautiful Texture and 3D Wall FinishesArctic MossCork and Metal Tiles to Slatted Timber panels and Lightweight Feature Beams, there is a flexible solution to suit your design.

2. What’s important to your client?

Now we are unable to meet clients face to face, it’s arguably even more important to think about your clients’ familiarity with the different products in your design and what is most important to them. What information do you need to help you deliver on your brief? You can find brochures, data sheets, installation advice and technical guides for our products in the Help and Advice section of our website. We’re happy to help and provide information in the best way to help you win the project.

3. Are you using samples effectively?

It’s a good idea to provide a sample in advance of your online meeting. A physical sample will help you to put your idea across in a more tangible way and ensure your design concepts are translated to best effect. We are happy to send out samples for finish approval and hold many examples of our ranges in stock. For larger, bespoke projects, we have also produced tailored sample packages to help you create buy-in where needed.

Please give us a call to talk through your requirements. We are happy to send samples out directly to your clients to speed up the process and ensure samples arrive in the best condition possible. We can arrange video calls too if you’d like a virtual sample demo!

4. Modular or bespoke approach?

Our wall and ceiling systems have been designed as adaptable modular solutions to provide eye-catching visuals that are both cost-effective and easy to install.

If your project requires a more unique approach, Vtec products provide unparalleled creative scope. We routinely produce bespoke options particularly for our Slats, Beams and Acoustic range to deliver:

  • Unique application requirements
  • Geometric shapes
  • Designs for use on curves
  • Service integration solutions
  • Custom angled ends
  • End-to-end jointing

5. Need help with tricky integrations?

Most of our products are highly adaptable. We will work with you to incorporate specific access and service requirements to best effect. Our team are experienced in overcoming integration challenges and recommending effective solutions to incorporate, for example:

  • Tricky access
  • Hidden doorways
  • LED lighting
  • Air conditioning vents
  • Smoke detectors
  • AV screens with built in power supply
  • Bespoke installation requirements

6. Are there any technical challenges?

Our team know our products inside-out and use this expertise to guide and support you in finalising your designs. We’re progressive and always looking at new ways to do things, so if something hasn’t been done before, we’re always happy to contribute ideas and find the right solution. We can offer tailored design packages for bespoke projects if required, and provide detailed 3D drawings.

7. Quality products for the best finish

We strive for excellence at every stage of the process – from the creativity of our designs to the construction and finish of the final panels. You can rely on us for superior quality products that will look fantastic in situ. We have worked on numerous projects, spanning a wide range of industries as well as complexity and budget levels. We’re proud to have been involved in the realisation of so many fantastic projects – check out our projects page for inspiration, case studies and examples of our products in use

8. Tailored support from start to finish

It’s important to us that we build long-lasting relationships with the people we work with. We are driven by our passion for providing excellent customer service so if you have a question about installation methods or a specific requirement to help you win a project, just let us know. Similarly, if your installer has questions, we are happy to provide over-the-phone support to talk your installers through the process and any queries they may have. We’ll do our best to help and we are working behind the scenes to be able to serve you even better when this period of uncertainty is behind us.

 

Whilst we acknowledge the enormous challenges faced by our industry right now, we remain positive and here to support you. We are experts in helping clients specify our products remotely – it’s how we work already with clients across the world, from Aberdeen to Amsterdam to Abu Dhabi – so, rest assured, we are here to help as normal.

 

CONTACT US

Simply send us a note using the below form, call us on 03307 00 00 30 or email info@vtecgroup.co.uk.