FAQs

We’ve put together some answers to general Frequently Asked Questions below.

At Vtec, we understand the value of a quality interior. We’re specialists in supporting the transformation of commercial spaces with our exceptional wall panels and ceiling solutions, designed to fulfil both visual and acoustic requirements. We manufacture and supply to Architects, Designers and Contractors.

From beautiful Texture and 3D Wall Finishes, Arctic Moss, Concrete and Metal Tiles to Slatted Timber panels and Lightweight Feature Beams, we can help. Talk to us about how our proven systems and expertise can deliver results for your next project.

Find out more about Vtec or browse our project page for inspiration.

No, we are a commercial-only company so are unable to supply to the general public.  We supply to people in the trade including Architects, Designers and Contractors. When our products are used in residential projects, orders do need to be placed through a business entity.

Due to the vast range of designs, colours and finishes, we typically manufacture our products to order, so lead times vary depending on the specification selected. Some popular items are very fast-moving, so we may be able to supply with quicker lead times depending on the product needed for your project. Please call us on 03307 00 00 30 to discuss your specific requirements and we can confirm accurate lead times.

We are a supply-only company and do not install on site. All of our wall and ceiling panels are designed to be as simple and quick to install as possible. Products arrive on site ready to fit, accompanied by comprehensive written and visual installation guidance to assist your installers. We also provide over-the-phone support and are happy to talk your installers through the process and any queries they may have. We don’t have specific Approved Installers for our products. Having provided a vast number of projects with different contractors nationwide, please contact us for potential installer contacts if required.

Yes, many of our products can be customised to suit your design requirements. Please call us on 03307 00 00 30 to discuss your options.

We have a permanent London Showroom displaying many of our product types. You are welcome to visit us to browse our product range, discuss your project or bring clients to collaborate on choices. Please call us on 03307 00 00 30 or submit an online enquiry to book an appointment with our London Area Manager.

We have worked on numerous projects, spanning a wide range of industries as well as complexity and budget levels. We're proud of our involvement in all of our projects and love seeing the finished results! Take a look at our projects page for inspiration, case studies and examples of our products in use. Alternatively, get in touch and we will be happy to talk to you about our experience in your specific field of interest.

 

Do you have specific questions about a product range? For FAQs on the individual ranges, please click on the below links. If your question isn’t answered in these sections, please call us on 03307 00 00 30 or submit an online enquiry and we will be happy to assist.