FAQ

1. Do you supply the general public?

We are a commercial-only company, and when our products are used in residential projects, orders need to be placed through a business entity.
 
2. What are your lead times?

Due to the vast range of designs, colours and finishes, we typically manufacture our products to order, so lead times vary depending on the specification selected. Some popular items are very fast-moving, so please call us to find out lead times for your specific requirements.
 
3. Can you help to install your products?

We are a Supply Only company and do not install on site. However, our products are designed to be as simple and rapid to install as possible, and we provide comprehensive installation guidance to assist your installers. We provide over-the-phone support for installers too and love to talk them through the process.
 
4. Do you produce bespoke finishes?

Many of our products can be customised to suit your design requirements. Call us on to find out about your options.
 
5. Do you have a showroom where I can view the products?

We have a permanent showroom in London displaying many of our product types. Please call us to make an appointment with our London Area Manager.

 

Do you have questions about any of our ranges? For Frequently Asked Question’s on the individual ranges please click on the below links.